We offer a 15-day free trial of our product in 24 countries, If you don't like the product you received，please return the goods directly and you can get a full refund. But please remember to choose "I don't want it anymore" as the reason for the dispute, so that you don't need to pay the shipping fee when you return it,and get full refund ! ( if it is other reasons, you may be charged a high shipping fee.)

FAQ

Q: I ordered 10000 games but only received 6000 games?

A: You will receive approximately 10000 games. The console has?8?game modules, including for MAME module, for GBA module, for GBC module, for GB module, for MD module, for SNES module, for NES module, and?USER module. Each module contains many games! Please note that by clicking on the USER module, you will find that it contains 3844 games, with a total of over 10000 games in all modules!

Q: My console turns on with a black screen?

A: Don't worry, it's a game card that's not inserted properly, please remove it or reinsert it first. If you still have problems, please contact VILCORN OFFICIAL STORE.

Q: How do I save games and collect games?

A: "Y" key to collect the game, press "SELECT" + "START" key at the same time, the main menu will pop up, choose to save.